Product condition and warranty coverage vary by listing. Review the product details and confirm any warranty terms before purchase.
New, open-box, and pre-owned devices may have different coverage. The warranty stated on the product listing or sales receipt is the coverage that applies to that order.
If an item arrives damaged, materially different from its listing, or with a suspected defect, contact us within 7 days. We will review the item and confirm the available repair, replacement, or refund option.
Locate your order reference number (e.g. from your confirmation email or My Account page).
Contact the support channel shown on your receipt with your order reference, photos, and a brief description of the issue.
Support will confirm eligibility, inspection steps, and any courier arrangements before the item is returned.
